Issues with payment balances - UI and webhooks

Incident Report for Fiat Republic

Resolved

Our provider has implemented the fix. New payments won't be affected.
For all payments that need any action we will contact you directly.

Apologies for the inconveniences.

Posted Dec 13, 2024 - 22:25 UTC

Update

Due to the issue mentioned, all payments may experience delays.

Our provider is prioritizing the resolution of this matter, and we are closely monitoring the situation as well.

Posted Dec 13, 2024 - 16:13 UTC

Identified

There is an ongoing issue with one of the providers related to payment balances on the UI as well as webhook processing.

We are working on this and will provide further updates when they are available

Posted Dec 13, 2024 - 15:29 UTC

This incident affected: Inbound Payments (SEPA, CHAPS, Faster Payments).